Delivery Information

Delivery Process
  • All goods purchased online from us, will be either delivered by Dropbuy personally (if within range) or contracted to couriers, including Postnet for certain CD media.
  • Please ensure you (or the designated receiver) have your ID available otherwise the courier will not be able to hand over the goods to you.
  • All products delivered will need to be signed for when accepted by the customer/designated receiver.
  • By signing the delivery note it means the customer/designated receiver accepted the stock in good condition. If the customer is not entirely satisfied with the delivered item, you have the right not to accept and not to sign. Please contact Dropbuy immediately in such a case.
  • Stock will be delivered to the address given upon payment and will only be handed to the person holding the ID number entered upon checkout. This could be either the direct customer (online buyer) or the designated receiver e.g. friend, relative or partner etc. (in case you want to buy something special for someone special)
  • All deliveries should be made within 2-10 working days from payment reflecting on our bank statement.
  • Please note that for self-evident reasons, newly imported goods may take longer. In this case, we will give you the exact delivery date.
  • Free shipping using the discount code FREESHIPOVER1000 applies to standard courier service only. Please select speed service without entering the discount code, and we will refund you the standard courier fee.
  • We do not deliver beyond South African borders, to P.O. Boxes or Military bases, to security sensitive areas or off-shore locations etc.
  • Certain items will be sent via Postnet at our own expense. Please furnish us with your nearest Postnet details.
  • "Click and collect" is possible after payment in full is received. You may collect from us in Newlands, Cape Town.